The new edition of this popular book takes a fresh look at what it means to think of literacies as social practices. The book explores what is distinctively 'new' within a range of currently popular everyday ways of generating, communicating and negotiating meanings.

The IOMA Handbook of Logistics and Inventory Management

Practical, easy-to-implement advice on the most successful logistics management techniques being used today--from selecting the best carriers, setting logistics performance goals, and planning logistics strategies, to streamlining shipping and receiving and slashing logistics costs, and negotiating and managing third party logistics service providers.

Getting Past No: Negotiating with Difficult People (audiobook, MP3)

By William Ury. Everyone knows that it is the give-and-take of negotiation that enables decisions to be made, problems to be solved, needs to be satisfied - in our professional as well as our personal lives. But where does that leave you when you confront someone who has no intention of negotiating fairly or in good faith? How can you find common ground when your opponent - an angry boss, an unreasonable client, a deceitful colleague, an insecure business partner, a stubborn spouse - refuses to give an inch? How, in short, can you get to "yes" when someone else says "no"? 

Reuploaded Thanks to Eugenius

Essential Managers: Negotiating Skills

You can't always get what you want - for yourself or your business - but this book will help you negotiate the best deal possible! 

Learn all you need to know about negotiating, from preparing your argument and briefing a team to establishing the right atmosphere and closing a deal. Negotiating Skills shows how to start from a strong position and find a common ground with other people, and it also provides practical techniques to use when talking and bargaining. It is the most exciting and accessible approach to business and self-improvement available.

Business English Activities (Copy Collection)

This photocopiable resource is full of interesting, ready-to-use activities. It offers a variety of pair and group activities to practise the most common functions and language of business, from socialising and eating out to negotiating and marketing.

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