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How to Hire and Develop Your Next Top Performer: The Qualities That Make Salespeople Great, 2nd edition
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How to Hire and Develop Your Next Top Performer: The Qualities That Make Salespeople Great, 2nd editionHow to Hire and Develop Your Next Top Performer: The Qualities That Make Salespeople Great, 2nd edition

Advanced digital technologies, the breakdown of traditional business barriers, and increased customer empowerment have transformed the sales profession. The future now belongs to salespeople who deeply understand, embrace, and take advantage of these unprecedented changes to enhance their relationships with their customers.
 
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OCR Customer Service NVQ Level 2
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OCR Customer Service NVQ Level 2

Written to the latest QCF standards by experienced external verifiers and covering the core units, the book includes plenty of Case Studies describing real-world Customer Service examples, Development Activities and Knowledge Tests. These will help students to progress in their knowledge and understanding so they can attain the best possible grades in the shortest possible time.
 
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European Banking and Financial Law
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European Banking and Financial LawIn recent decades, the volume of EU legislation on financial law has increased exponentially. Banks, insurers, pension funds, investment firms and other financial institutions all are increasingly subject to European regulatory rules, as are day to day financial transactions.
Serving as a comprehensive and authoritative introduction to European banking and financial law, the book is organized around the three economic themes that are central to the financial industry: (i) financial markets; (ii) financial institutions; and (iii) financial transactions.
 
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The Economic History of Europe from the Decline of the Roman Empire: Volume 1 - 3, Agrarian Life of the Middle Ages
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The Economic History of Europe from the Decline of the Roman Empire: Volume 1 - 3, Agrarian Life of the Middle Ages

This second edition, in addition to revising most chapters and the bibliographies appended to them, also fills gaps which arose from the wartime and post-war circumstances in which the first edition was written.This is a completely reset edition.
 
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Accounting Workbook For Dummies
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Accounting Workbook For Dummies

Want to become an accountant? Own a small business but need help balancing your books? Worried about managing your finances under the cloud of the recession?
This hands-on workbook gets you up to speed with the basics of business accounting, including reading financial reports, establishing budgets, controlling cash flow, and making wise financial decisions. The question and answer sections encourage you to find your own solutions to challenging accounting problems - and there's plenty of space to scribble your workings out!
 
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Fundamental Accounting Principles 16th Edition
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Fundamental Accounting Principles 16th EditionFundamental Accounting Principles 16th Edition

Fundamental Accounting Principles, 16e by Larson, Wild, Chiappetta is one of the most contemporary principles of accounting texts on the market. Its innovation is reflected in its extensive use of entrepreneurial examples, the integration of new computerized learning tools, and a highly engaging, pedagogical design. The new incorporation of the Topic Tackler / Accounting Cycle CD-ROM provides students with yet another advantage as they strive to understand the key concepts of accounting and their role in business.

REUPLOAD NEEDED

 
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The Bloomberg Way: A Guide for Reporters and Editors
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The Bloomberg Way: A Guide for Reporters and Editors

The ultimate guide to financial reporting, from the Editor-in-Chief of Bloomberg News
The Bloomberg Way: A Guide for Reporters and Editors is the ultimate handbook for business and financial reporting. A compilation of more than two decades worth of wisdom and experience from one of the world's largest news organizations, the book contains the information and guidance reporters, editors, and students need to be first, fastest, and factual. Bloomberg News Editor-in-Chief Matthew Winkler guides readers through the entire reporting process, relating best practices and warning against common mistakes.
 
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