Sustainability in the Hospitality Industry: Principles of Sustainable Operations
A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line.
This book will show you how to make any hospitality or tourism related business more efficient and competitive by using knowledge management concepts and techniques. It provides an essential introduction to the concept of knowledge management plus fascinating case studies, strategic advice, and structural recommendations for its implementation. You'll learn to use knowledge management to avoid the duplication of research, reducing the cost of product research and development and increasing the effectiveness of your overall operation.
EEHP helps future workers in the hotel and restaurant fields develop the English vocabulary needed to interact with customers and colleagues. With vivid pictures and clear captions, Everyday English for Hospitality Professionals presents essential language structures for such common functions as welcoming a guest, bringing luggage to a room, taking a meal order, and finding medical care for a guest.
Talk About Travel Second Edition is a workbook designed for students who are interested in developing their English skills for the purpose of traveling or working in the field of tourism and hospitality. Units throughout the book prog...
Handbook of Hospitality Marketing Management is packed with investigations into mainstream hospitality marketing issues and practices which offer practical guidelines for applying topical research results to industry's daily operations. Internationally recognized leading researchers provide thorough discussion, reviewing hospitality marketing research by specifc topics.
Talk About Travel Second Edition is a workbook designed for students who are interested in developing their English skills for the purpose of traveling or working in the field of tourism and hospitality. Units throughout the book prog...
