Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
You'll discover how to become a business "anthropologist," observing how your employees, customers, and suppliers actually behave, not just how they're "supposed" to behave. Roberto shows how and when to circumvent your gatekeepers to see crucial raw data...how to "connect the dots" among issues that seem unrelated, but are really signs of a deeper pattern...how to promote candor among front-line employees...encourage "useful" mistakes, and more.
Seriously while it masquerades as a jokebook, this is really a book on how to be wise and how to prosper in your business. Just read the stories here and do or say the exact opposite!
This book is dedicated to my colleagues and employees. Their hard work allows me time to study our competitors and thus produce more jokes.
Added by: alternative | Karma: 85.25 | Audiobooks | 16 February 2010
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Here is the story behind one of the most remarkable Internet successes of our time. Based on scrupulous research and extraordinary access to Google, the book takes you inside the creation and growth of a company whose name is a favorite brand and a standard verb recognized around the world. Its stock is worth more than General Motors' and Ford's combined, its staff eats for free in a dining room run by the Grateful Dead's former chef, and its employees traverse the firm's colorful Silicon Valley campus on scooters and inline skates.
Full title: "Samples of English Correspondence - Advice and Patterns" (Przykłady korespondencji w języku angielskim - porady i wzory). A booklet aimed to help employees communicate in the written form within the company as well as with remote recipients.
