New Liberal Arts

It’s 2009. A generation of digital natives is careening towards college. The economy is rebooting itself weekly. We have new responsibilities now – as employees, citizens, and friends – and we have new capabilities, too. The new liberal arts equip us for a world like this. But… what are they?

Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. 

Each year thousands of people toy with the idea of working in the United States of America, but many are uncertain how to set about it. This book aims to provide some of the answers as well as some useful contacts for people who have never worked in the country before, whether they are applying for jobs from a foreign base or from inside America. I hope it will also be of benefit to employees who are being posted to the United States for the first time.

This book will tell you--in clear, precise terms--exactly how to analyze and interpret the handwriting of those you deal with every day: teachers, bosses, children, employees, spouses, parents, lovers, friends ... and your own handwriting as well.

In today's high-pressure workplace, motivating all employees to consistently contribute their best can mean the difference between success and failure. Motivating Employees, a comprehensive and essential resource for any manager on the run, shows you how.