All the information and examples you need for writing business correspondence for study purposes or for work. A practical approach that's ideal for class, the office, or at home. Hundreds of models for your own writing: emails, letters, faxes, memos, reports, CVs New for this edition: email correspondence, glossary of business terms, answers to exercises, and improved design
All the information and examples you need for writing business correspondence for class, the office or at home.
•Hundreds of models for your own writing: emails , letters, faxes , memos , reports ,CVs. •Shows how to handle inquiries, payments, banking, insurance, personnel appointments and social correspondence.
Recommended for Business English exams such as LCCI English for Commerce and English for Business, BEC and CEIBT ; NVQs and Pitsman's English for Business Communications.
Effective Telephoning - Student's Book
This series of five video-based courses helps to improve language and communication skills in specific business areas.
Features
* Presents an analysis of the skills and language needed to perform these functions effectively in English.
* Illustrates both positive and negative models of the business functions for discussion and analysis.
* Each course presents a common business function, such as negotiating a business deal.
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