Writing that Works: Communicating Effectively on the Job, 10 edition
Combining clear advice on the writing process and almost 250 model documents from real workplace settings, Writing That Works sets the standard for business writing books. It reflects today’s electronic workflow, addresses the most current types of business documents, in print and online, and provides practical, informative guidelines on designing documents, considering audience and purpose, and using digital technology in the workplace. The free companion Web site supports and expands upon the information in every chapter and offers tutorials, additional model documents, expanded Digital Tips, and much more.
Humour is a powerful management tool, which, if used properly, can be extremely effective to gain attention, create rapport and make a message more memorable. This interesting book highlights the benefits of humour at the workplace and recognizes the value of humour in a variety of situations. The author has included numerous examples of the effective use of humour at the workplace and provided step-by-step guidelines on how to make the most of this incredibly easy skill in managing people and relationships.
This is a high-quality, rigorous academic skills textbook providing essential guidance to the core areas of practical, aspirational and transferable skills needed by a student both to achieve success on any academic course and to secure improved grades. It will also develop key workplace skills that will enable them to achieve success in their onward career.
Succeeding in the World of Work prepares students for the 21st century workplace. This updated program integrates academic standards-based activities with real-world workplace connections and real-life anecdotes or passages that deal with issues of work, including soft skills such as interpersonal communication.
