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As the workplace continues to become more ethnically diverse, the need for training materials that address the changes is needed on many levels of education. Intercultural Communication shifts the focus solely away from ethnicity and color by helping individuals to understand the many ways we may all differ from one another culturally (i.e. more women in the workplace, a higher incidence of older workers, a greater number of individuals who communicate openly about their disabilities, and a greater diversity in class background).
The contributing authors of this multidisciplinary text agree that workplace learning truly is extraordinary when it is marked by structural congruence and a positive synergy among the intended and formal preparation of professionals, that tacit learning occurs within the hidden curriculum, and that the subsequent demands, both formal and tacit, are embedded in subsequent workplace settings.
99% Inspiration: Tips, Tales & Techniques for Liberating Your Business Creativity
Supplying a range of tips, techniques and tales to help business people tap hidden creative strengths, this book enables readers to creatively solve a wide range of workplace issues by explaining how to: understand the creative process; become aware of their own creative abilities; use the creative techniques of such geniuses as Walt Disney, Albert Einstein and Leonardo Da Vinci; apply creative techniques to workplace issues; and facilitate creative or "brainstorming" sessions.
Business Communication: Process and Product (7th Edition) (2010)
Business Communication: Process and Product (7th Edition) is designed to prepare students for success in today's digital workplace as well as tips on job searching skills. The textbook and accompanying Web site explains the basics of communicating in the workplace, working in teams, how to being a good listener and understanding business etiquette. Students study and practice the skills and activities involved in the writing process including the appropriate use of social media, preparing formal reports and proposals as well as informal business reports.
