Successful Writing at Work, 11th Edition, is a comprehensive introduction to workplace writing with real-world examples and problems; an easy-to-read style; and thorough guidelines for planning, drafting, revising, editing, formatting, and producing professional documents in the global workplace. After a discussion of the writing process and collaboration, the author explores basic business communications, letters, resumes, and other job search materials; proceeds to how to conduct research and document sources; and ends with guidance on more advanced tasks such as preparing visuals, websites, instructions, procedures, proposals, short and long reports, and presentations. 

Non-native English-speaking Engineers’ Writing at the Workplace

Based on 55 semi-structured in-depth interviews, this book investigates 15 high-tech engineering co-op professionals’ writing experience in the workplace. It shows how the digital age has had a marked impact on the engineers’ methods of communication at work, and how on-the -job writing has affected engineers’ technical competence, shaped their professional identities, challenged their views on Chinese and English writing, and hindered their success in the workplace.

Collins English for Work: Workplace English 2

A self-study course for elementary-level working adults who need English in the workplace. Designed to equip office workers, receptionists, PAs and administrators with the key vocabulary they require to speak and understand English on the phone, when greeting foreign visitors, making meeting and travel arrangements and dealing with problems.

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English Language Training in the Workplace

Workplace English language training programs represent a corporate investment in language skills enhancement and human capital development. This book evaluates English language training programs in Chinese workplaces by examining a range of training effectiveness variables and identifying the factors that facilitate or hinder effective learning outcomes for workplace English training programs and explores the potential benefits of these programs.

Word of Mouth: Workplace Idioms for the Non-Native Speaker

A number of years ago when I began to work at several corporations teaching ‘accent reduction’ to non-native speakers of American English, I was often asked to define informal, everyday expressions. These employees were eager to know the meaning of idioms and slang that they had heard their colleagues use in the workplace.