Beginning to learn a completely new language can be a daunting prospect. "Success with Languages" is designed to help all students develop the skills they need to become an effective language learner and to make the most of language study. Written by experienced language teachers at the Open University, this book offers crucial and practical advice on important areas such as: - choosing the language and study programme - setting personal goals for language learning and monitoring progress - using ICT to support language learning.
Whether you are interested in racing a small boat every weekend or cruising in a yacht once a year, Sailing is the perfect primer to tell you everything you need to know about setting sail.
Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, and reaching customers is a big challenge for small companies. This book offers you advice on key issues such as: understanding your customers, creating a customer service strategy, hiring the right people, setting up and implementing complaint processes, and adding a personal touch.
For many, setting and keeping financial goals can be a very difficult discipline to learn, but McCarthy presents an excellent collection of tools that will benefit those seriously interested in taking charge of their own long-term financial strength. A finance writer and instructor, he demonstrates his skills in explaining complex facts in easy-to-understand, practical terms relevant to any listener. Key topics covered include creating and analyzing personal financial statements, setting up wills and estates, developing sound spending plans, and planning for retirement. Setting and achieving financial goals can easily involve much more than the obvious 401(k) structure, and this resource covers additional topics, such as insurance planning and preventing intestate proceedings. The mix of narrators, real-life examples, and sharp summary tips and major points make this highly recommended for all larger public libraries.ADale Farris, Groves, TX