Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2^nd Edition, keeps you on your best behavior in any business situation. This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success. You’ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You’ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges.

Social Skills 101: An Essential Etiquette Guide

A valuable client is in town and needs to be entertained. You are interviewing for a great new job and your prospective employer suggests you go out for lunch. You are on a first date with someone special. It is time to finally ask your boss for a raise. No problem, right? You are charming, well-dressed, funny, smart, and successful. Everybody loves you. You are going to knock'em dead......but, what about your table manners? Pass the bread the wrong way and your valuable client thinks you are a clumsy halfwit. Grab your prospective employer's water glass by mistake and she begins to question your poise under pressure. Argue with the waiter and someone special decides you are really a jerk. Tear at your lobster like an animal and you can stop worrying about getting a raise and start worrying about keeping your job. Etiquette matters. Whether you are a new intern at your first formal business dinner, or a seasoned professional out for a power lunch, business meals are big business. A lack of manners is just plain bad business. Organized in five easy, enjoyable lessons, the Food Scholar Dining Etiquette CD includes all the practical information you need to make a great impression at your next business meal or social engagement. It is simply the best dining etiquette reference available. Don't eat another important meal without listening to this CD first!

Life is full of moments when you don’t know how to act or how to handle yourself in front of other people. In these situations, etiquette is vital for keeping your sense of humor and your self-esteem intact. But etiquette is not a behavior that you should just turn on and off. This stuffy French word that translates into getting along with others allows you to put people at ease, make them feel good about a situation, and even improve your reputation.

Developing professional habits and manners is more important now than ever. Professional Ethics and Etiquette helps students see how a professional is characterized not only by his or her technical skills, but also by the way in which he or she interacts with others.
Professional Ethics and Etiquette shows students how to determine different personality types (including their own) and how cultivating qualities such as fairness, attentiveness, modesty, and mutual respect in communication leads to productive and professional relationships.