Both highly informative and entertaining, Multicultural Manners gives
readers the understanding they need, the perfect words to say, and the
correct behavior to use in a wide range of cross-cultural situations.
This incisive and award-winning guide to etiquette features completely
updated etiquette guidelines with special emphasis on post–September 11
culture clashes as well as a brand-new section that demystifies
unfamiliar cultures in the news. Norine Dresser identifies key
cross-cultural hot spots and suggests methods that foster respect for
diversity. Readers will discover the dos and don’ts of successful
business and social interaction, detailed tips on avoiding
embarrassment in a variety of social settings, amusing firsthand
accounts of cultural gaffes, a breakdown of customs, religions,
languages, and ethnicities for seventy different countries, and
appropriate etiquette for innumerable settings.