The potential for conflict exists in every interaction. But when one
doesn’t know how to deal with these disagreements constructively, they
can escalate into unproductive and even destructive situations. The key
is not to avoid conflict, but to recognize and manage it skillfully to
produce the best possible outcome. In this powerful and practical
guide, author Gini Graham Scott shows readers how to identify the
reason for the conflict, recognize and control the emotional factors,
and find the best solution. Disagreements, Disputes, and All-Out War
offers a simple but proven system for resolving conflicts resulting
from:
* poor communication and misunderstandings
* different agendas, interests, and values
* political power struggles
* incorrect assumptions about others’ motives and actions
* difficult people
Written in an accessible, conversational style, packed with real-life
examples, and including simple exercises and tools to help assess
conflict situations, this indispensable guide shows readers how to
handle whatever life throws at them.
AUDIOBOOK: How to be a Winner
You have the potential. But you need that powerful lift that can vault you over any obstacle: a winning attitude. Your talents and skills are inert without a winning self-image to activate them. "Attitude is more important than aptitude," asserts Ziglar as he leads you to think and feel like a winner. Winners are not born - they're made. You can train your mind and body for high performance by applying Zig's formula to your everyday life. As you gain a winning edge, you'll be able to:
* Find the positive in people and situations
* Change bad habits
* Set goals
* Have more rewarding relationships
Attention: There is NO script and it is real strong Am. English, so if you want to improve your AE, this will be perfect for you...
The new edition of this popular conversation text offers readers the chance to express their ideas, opinions, and values in English, while concurrently expanding their knowledge of grammar and vocabulary.
Organized by theme and communicative function, React Interact stimulates conversation and lively classroom discussion with high-interest topics and thought-provoking questions. Vocabulary and writing exercises help students formulate ideas, communicate them clearly, and understand others' points of view.