Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement―and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker.

A landmark history of the war that firmly places the First World War in the context of imperialism and gives due weight to the role of non-Europeans in the conflict.

In the second half of the fifteenth century, for over thirty years, civil war tore England apart. However, its roots were deeper and its thorns were felt for longer than this time frame suggests. The Wars of the Roses were not a coherent period of continual warfare. There were distinct episodes of conflict, interspersed with long periods of peace. But the struggles never really ceased.

The Iron Chancellor, Otto von Bismarck -one of Europe's leading statesmen in the 19th Century and credited with the unification of Germany. He had a voracious ambition for his home state Prussia and made it indomitable among other states in the German Confederation. There was also the conflict that marked the beginning of his expansionist aims, a conflict that has gone down in history as a by-word for incomprehensible wars.

Reuploaded

The Source

n his signature style of grand storytelling, James A. Michener transports us back thousands of years to the Holy Land. Through the discoveries of modern archaeologists excavating the site of Tell Makor, Michener vividly re-creates life in an ancient city and traces the profound history of the Jewish people—from the persecution of the early Hebrews, the rise of Christianity, and the Crusades to the founding of Israel and the modern conflict in the Middle East. An epic tale of love, strength, and faith, The Source is a richly written saga that encompasses the history of Western civilization and the great religious and cultural ideas that have shaped our world.