Skilled Interpersonal Communication: Research, Theory and Practice
'The most comprehensive review of skilled interpersonal communication available. Encyclopaedic in reach and engagingly written, it offers many pointers for improved practice across a myriad of fields. It will serve as the classic introduction to interpersonal skills for many years to come.' - Dr Dennis Tourish, Reader in Communication Management, University of Aberdeen
The conservation of energy and the development of alternative and renewable sources of energy are key concepts in the effort to "go green." Power from coal, hydroelectric energy, nuclear energy, solar energy, and wind provide cleaner, more enduring energy sources than oil. Due to high interest in developing these alternatives, demand for skilled professionals is expected to grow in these fields in the coming years.
Burns are one of the most devastating conditions encountered in medicine. The injuries affect people of all ages, both physically and psychologically, in the developed and the developing world. The correct management of burns needs a skilled multidisciplinary approach and this ABC provides an overview of the most important aspects of burn injuries for healthcare professionals........
In "The Skilled Negotiator" Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples revealing how to detect subtleties in manner and speech that negotiation novices fail to notice. You’ll learn how to identify the “choice points” that occur during negotiations, how to influence and redirect the conversation to address what you need and ultimately get what you want. The author helps you: - Identify your negotiation style and its limitations - Use language strategically whether you’re being subtle or direct - Recognize deception and manage it
