This book provides an accessible introduction to this emerging and socially critical branch of the language professions. The focus is on the development of a professional framework in which public service professionals, including managers, can learn to work together with their new colleagues to deliver a professional service to those seeking access across linguistic and cultural barriers.
Things are looking up for Mia: She's the newest staffer on the school paper, and her miraculous completion of freshman Algebra is just around the corner. Plus she's about to get a new baby brother or sister. Could things possibly get any better?
But in her heart of hearts, Mia has one wish: an evening spent with Michael in a tux and a corsage on her wrist-in other words, the PROM. Michael, however, does not seem to share the dream that is the prom. Worse still, a service workers strike (with Grandmère and Lilly at the heart of it and on opposite sides) threatens the very existence of this year's prom.
Will the strike end in time? Can Michael be dissuaded from his anti-prom views? Most importantly, will Mia get to wear her pink prom dress?
Investment Outlook 2009 Don't despair. Once America sheds its bad habits, new opportunities will arise
The Fed's Fierce Battle Plan In dropping rates to zero, Bernanke is attacking the recession head-on. And his approach may well lead to a recovery by late 2009
FedEx Whites-Out the Kinko's Name Poor customer service and fast-changing technology are still problems. Can the delivery giant redeem its troubled copy-chain unit by rebranding?
The collection of dialect profiles that led to American Voices began innocently. But it was hardly by accident. In fact, it developed from a shared vision by the co-editors of this volume. In 1997, publisher Ben Ward launched a magazine dedicated to bringing language issues to the attention of allied service professionals and to the American public in an attractive, readable format. Book only!