- Learn the influence science and practice. - Discover the ways people unconsciously get motivated, process information and make decisions. - Decode any communication problem and solve it. - Find out how to pry open mental space in even the most closed of minds. - Create rapport and credibility with anyone. - Avoid inadvertently saying or doing the wrong thing. - Get practical applications for sales, marketing, recruiting, negotiation, teaching, training, communication at work, conflict resolution. - Increase your impact in interpersonal communication, teamwork, and in mass communication.
Twenty-Five Plus Role Plays to Teach Negotiation Volume Two
This is our second book of role plays on the subject of negotiation. As with the initial volume, this book has been designed for the management training and development specialist who needs one or two role plays to use in a negotiation program.
Negotiating the Impossible How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)
Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible.
The Handbook of Global and Multicultural Negotiation is a comprehensive resource that offers a wealth of in-depth advice and proven strategies for conducting effective cross-cultural negotiations. Written for people who must negotiate agreements with people from different cultural backgrounds, the book is based on extensive research and the direct experiences of two experts on international negotiation and conflict resolution who have worked in more than sixty countries and with multiple local cultures around the world.
