Negotiating helps learners of Business English to develop both the skills and the language required to negotiate confidently and effectively in both formal and informal situations.
Many developing countries are looking to scale-up what works through major systems strengthening investments. With leadership, conviction and commitment, systems thinking can facilitate and accelerate the strengthening of systems to more effectively deliver interventions to those in need and be better able to improve health in an equitable way.
Every year large sums of money are wasted by the retail industry on badly managed after sales processes. What happens if problems occur after a sale has taken place? How are they dealt with? What processes can be implemented to make sure that they are dealt with more cost effectively, while also improving customer service and increasing sales?
Be Big: Step Up, Step Out, Be Bold: Daring to Do Our Best Work Togethe
This inspiring, charmingly illustrated book challenges each of us to show up more fully as individuals and in our interactions with others, and to find ways to be big together. In straightforward, incisive language Miller and Katz help us understand all of the many, sometimes subtle ways we make ourselves small.
