Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty
It's a complete guide to planning and implementing customer loyalty processes that really work--because they're built around what customers really want. Drawing on his unsurpassed experience redesigning customer-facing processes at IBM, Harvey Thompson shows readers their business through the customer's eyes--and in many cases readers might be shocked at what they actually see.
Five Amazing Mind Enhancing Sessions! Supercharge your brain and the incredible thinking power that you have. Stimulate your mind to benefit you in your life. Be able to remember names, take tests with ease. Get more accomplished in a day. Think Clearly. Stay Calm under pressure. Direct the power of your subconscious to bring you all the things that you want with these 5 brain strengthening hypnosis sessions. You will love the deep relaxation you will experience from each of these techniques and they will be useful in most every situaiton in your life.
The Little Book That Builds Wealth: The Knockout Formula for Finding Great Investments
In The Little Book That Builds Wealth, author Pat Dorsey—the Director of Equity Research for leading independent investment research provider Morningstar, Inc.—reveals why competitive advantages, or economic moats, are such strong indicators of great long-term investments and examines four of their most common sources: intangible assets, cost advantages, customer-switching costs, and network economics.
Semiparametric and Nonparametric Methods in Econometrics
Standard methods for estimating empirical models in economics and many other fields rely on strong assumptions about functional forms and the distributions of unobserved random variables. Often, it is assumed that functions of interest are linear or that unobserved random variables are normally distributed.
Price Indexes in Time and Space: Methods and Practice (Contributions to Statistics)
This book deals with the currently most relevant topics in price index numbers theory and practice. The problem of the harmonization of Consumer Price Indexes (CPIs) and the time-space integration of baskets is analyzed at the EU-zone level, with methodological and practical proposals on how to proceed for an overall treatment of the matter.
