You know who they are. They're the people who, regardless of money, education, looks, or personality, make an impression wherever they go. They are master communicators, and everyone enjoys talking to them. How to Develop Great People Skills shows you how to be one of those lucky few. Communication guru Leil Lowndes arms you with ninety-six all-new, cutting edge, research-based communications techniques for success in life, love, and business.