Information is the life-blood of a community information service and the information file is at its heart. Unless the heart is sound and continually pumping a supply of regularly renewed and fresh information into the system, it will not function at its best. Therefore, it is important to give extra care and attention to planning the resources needed to set up a sound information base and a workable system for keeping it up to date. Some basic things you will need to consider are as follows: — How is the information to be collected? — What method is to be used for processing and storing information? — How is the information to be retrieved? — What size is the file likely to be? — What areas, geographical and subject, is the file to cover? In addition, you will need to consider how the information is going to be disseminated, if it is not just for internal use