An updated and revised guide to good manners, politeness, and professionalism from one of the most civilized women on the planet, this book outlines the importance of etiquette in such social and personal situations as ending a relationship, asking forgiveness, and saying “no.” This revised edition features updated information on business etiquette, workplace clothing trends, and e-mail and cell phone etiquette, along with new tips on stress and travel in a post-9/11 world.

The human body is not made for sitting at a desk for 40 hours a week. But when you're under pressure, the phone is ringing, there are faxes to send and meetings to attend, posture is the last thing you want to think about. But back pain is a problem for 49% of working adults and ?6 billion is lost annually in time taken off. This is the book we've all been waiting for. Offering easy, straightforward and, most importantly, effective solutions to posture problems, Busy Body will change the way you stand, walk and sit, eliminating stiff necks and sore backs. Written by a professional Alexander Technique teacher and fully illustrated, you'll wonder how your back survived before you read this book.