Robustness Development and Reliability Growth

This book integrates key tools and processes into a comprehensive program for developing more robust and reliable technology-based products. Drawing on their extensive product development experience, the authors present a complete process for ensuring product performance throughout the entire lifecycle, from understanding customers’ needs through manufacturing and post-launch support.

The authors begin by presenting broad insights and high-level strategies for improving product quality. Next, they demonstrate how to implement robustness and reliability strategies that complement existing governance and decision processes. A section on tools and methods shows how to institutionalize best practices and apply them consistently. Finally, they tie strategies, decisions, and methods together through a case study project.

Product developers will learn how to Understand critical drivers of value in technology products, including reliability and durability Implement a process model and roadmap for improving reliability and robustness 
Increase robustness early in development, leading to shorter cycle times in later phases 
Improve the stability of production performance under stress conditions 
Assess both organizational and process capabilities for delivering robust and reliable products 
Understand and manage customer-driven requirements 
Use tools including descriptive and inferential statistics and DOE-based empirical models
Managers will understand expectations for
Design concepts supported by rigorous analyses of alternatives 
Products and processes delivering higher value to customers 
Products with higher reliability and longer useful lives 
Product processes with lower costs and higher capabilities 
Development projects having shorter, more predictable cycle times
Readers are introduced to many thought leaders whose writings can be sources of further learning. This book is a valuable resource for anyone responsible for delivering reliable, profitable technology products, including general managers, program managers, engineers, scientists, and reliability and quality professionals.