If you are a leader, executive manager, consultant, training director, or anyone else who is trying to make things work better in an organization, this book will show you how to get the greatest return for your investments.
Table of Contents
The Success Case Method—Find Out Quickly What’s Working and What’s Not
Preface
Chapter 1 - What is the Success Case Method and How Does it Work?
Chapter 2 - The Success Case Method: Step by Step
Chapter 3 - Focusing and Planning a Success Case Study
Chapter 4 - Envisioning Success: Creating an Impact Model
Chapter 5 - Using a Survey to Search for Best and Worst Cases
Chapter 6 - Interviewing and Documenting Success Cases
Chapter 7 - Communicating Credible and Compelling Results that Tell the Story
Chapter 8 - Putting the Success Case Method to Work: Strategic Applications
Appendix A - A Success Case Study Final Report
References
Index
List of Figures
List of Tables
List of Sidebars