One thing is for certain in an ever-changing world: There will always be problems to solve. You solve problems every day of your life. Without realizing it, you’ve probably developed quite a few problem-solving skills. For example, say you plan to take the bus to school, but you miss it. You know you’re in trouble. And that’s one problem-solving skill - the ability to identify the problem. Immediately you consider your options. You could walk the five miles to school. You could ride your bicycle or use in-line skates. Your friend might pick you up, you could ask your mom or dad for a ride, or you could skip school. Coming up with lots of possible solutions is a problem-solving skill.
CONTENTS
Introduction
Part I: Problem-Solving Tools
1 The Problem Solver in You
2 Using Scientific Thinking to Solve Problems
3 Using Creative Thinking to Solve Problems
4 Obstacles to Problem Solving
Part II: The Problem-Solving Process
5 Step 1 - Identify and Define the Problem
6 Step 2 - Define Goals and Objectives
7 Step 3 - Generate Solutions
8 Step 4 - Make a Plan of Action
9 Step 5 - Follow Through
10 Decision Making