Alternating between Haller's first-person narration and the third-person narrative following Bosch, Connelly weaves a tale that solidifies his reputation as the master of the modern crime thriller. His latest constantly surprises and has keen character insight.
Did Trajan really deserve his reputation as the embodiment of all imperial virtues? Why did Dante, writing in the Middle Ages, place him in the sixth sphere of Heaven among the Just and Temperate rulers? In this, the only biography of Trajan available in English, Julian Bennett rigorously tests the substance of this glorious reputation. Surprisingly, for a Roman emperor, Trajan comes through the test with his reputation relatively intact.
Many organizations chase the Holy Grail of obtaining new customers, spending time, money and energy on winning them only to provide them with a service or product that quite frankly is inferior. What a waste! If we do not look after our customers then someone else will. In addition, those dissatisfied customers will tell others about their experience, and once an organisation gains a negative reputation it is extremely difficult to change it. Having a good reputation for excellent service and products is one very successful way of building a competitive advantage.
Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust (MP3)
There's no question that the Internet has changed the way we do business-especially when it comes to marketing. Consumer environments are short on trust and populated by consumers who are cynical, savvy, and informed. Though it's easier than ever to reach customers, it's less likely that they'll listen. Today, the most valuable online currency isn't the dollar, but trust itself. At the same time, social networks and personal connections have far more influence on consumers than your marketing messages ever will-unless your business knows how to harness them.
In the third book of this bestselling series, Amy Barak-Nelson misses her boyfriend Avi, who is in the Israeli army. Her grandmother convinces Amy to sign up for two weeks in a military training base. Not her idea of fun, but what's worse? Her team leader turns out to be Avi.
