Turtledove's latest twist on history has the Japanese invading Hawaii in December 1941. The strategic consequences of the U.S. being backed up against its own West Coast, with most of its navy's aircraft carriers sunk, are too extensive to be dealt with in one novel, and one viewpoint character, Joe Crosetti, is training as a naval aviator for the battles to come.
Every year large sums of money are wasted by the retail industry on badly managed after sales processes. What happens if problems occur after a sale has taken place? How are they dealt with? What processes can be implemented to make sure that they are dealt with more cost effectively, while also improving customer service and increasing sales?
This book has exceeded even my highly set expectations after reading reviews from my predecessors. The entire poker spectrum is dealt with creatively and with skillful flair. Your pace of reading is never obstructed by incomprehensible sentences or theories. It reads like watching a good movie: there is no way to stop reading, unless you doze off after several hours, and you remain constantly fascinated wanting more. Notice however that if you're looking for advanced poker theories, this would not be the right choice for you. Any other player, from beginner to somewhat experienced, will gain a lot from this excellent reference guide. Bottomline: A must-have before plunging into the vast virtual library of poker literature.
Edited by: Fruchtzwerg - 27 February 2009
Reason: Authors' names added - please do it yourself next time!
