Career Press - Business Letters for Busy People - Time Saving, Ready-to-Use Letter for Any Ocassion, 4th Edition Образцы писем для деловой переписки
This is a handy, quick-reference guide that gives you what you need to write virtually any kind of business letter, including sample letters you can adapt and use right now. A must for any business office, home office or home, this newly updated classic has been a best-seller since it was introduced in 1991. It's packed with the most concrete information, useful techniques, and practical tips available.