Lean Six Sigma: Research and Practice

Six Sigma is set of tools and methods for advanced problem-solving that focuses on eliminating defects. Six Sigma methods integrate principles of business, statistics to achieve breakthrough cost reductions and quality improvement. These tools have been used to improve the processes, products, and services of a variety of organizations.

Working Abroad

Traditionally, emigration was a lifelong commitment to settle in a land far away for a chance of a better life. These days, there are as many reasons as there are individuals. Whether love, money, opportunity, or career move, the actual step of packing up your belongings – or leaving them behind – and venturing into unknown lands, to survive in a different culture, requires a solid dose of courage and at least as much preparation. This very sensible concise guide addresses the issues that arise when moving abroad in an admirably clear manner. A version for EU nationals is also available.

Madeleine

Kate McCann's personal account of the disappearance and continuing search for her daughter
You won’t find a more moving and powerful account of love and loss.

Person to Person 3rd edition_PB + Student CD

Focuses on listening and speaking skills for students who have studied grammar but lack confidence in speaking.
Pronunciation Focus in each unit provides practical pointers for students.
This new edition features all new photographs and illustrations.
Revised units now have more speaking activities.
New vocabulary support helps students to complete the tasks.
NEW Student Audio CD in the Student Book provides students with listening practice outside the classroom.

Class CDs added Thanks to Miss Marcella

Managing the Human Resource in the 21st century

Study guide provides an overview of the most important topics and current debates covered in Human Resource Management (HRM) field. It aims to focus on one of the most important assets in organisations: people. The guide provides an understanding of what HRM is, how it functions and how people can be effectively managed as a resource in the 21st Century. It concentrates on the basics of organisational behaviour and HRM. It approaches HR issues by laying down the basic organisational factors that affect employees at work.