This scrupulously researched compendium provides a remarkable history of the period 1800 to 1914. But what makes the period, and therefore this book, especially vital is that the period of European imperialism 1800-1914 was so significant in shaping global politics in the twentieth century and even up to today.

Unlike most encyclopedias this volume has a brilliantly conceived unifying theme about the struggle for territory in Europe and beyond for over a hundred years. Carl Cavanagh Hodge is an excellent editor. He has brought together sixty scholars to define, describe and explain over 800 topics of imperialism. Hodge's excellent introductory synthesis of the period from 1800 to 1914 binds together the disparate subjects. He then indexes the book in such as way as to allow the reader to examine the historical entries from the point of view of concepts, treaties, alliances, geographical regions and countries, battles, institutions, leaders, statesmen, conflicts and wars.

The Encyclopedia of Internet Technologies and Applications discusses the extraordinary importance of Internet technologies, with a particular focus on the Web. Discussing the architecture and service technologies of the World Wide Web, the Encyclopedia of Internet Technologies and Applications includes comprehensive research on Web services, Semantic Web, and Web-based e-activities, among others.

This reference tool is the single source for information on the world s greatest network, and provides a wealth of information for the average Internet consumer, as well as for an expert in the field of networking and Internet technologies. This comprehensive reference provides libraries with the most thorough examination of Internet technologies and applications an essential resource in supporting the information needs of researchers in a variety of related fields.

This title explores the growing concept of relationship marketing, defined as the process of creating, maintaining, and enhancing strong, value-laden relationships with customers and other stakeholders. Relationship Marketing explores the concept in theory and practice for use in the e-commerce era. The book offers an understanding of relationship marketing as a business strategy within a framework that integrates marketing, e-commerce, corporate communications, and knowledge management.

"Relationship Marketing: Dialogue and Networks in the E-Commerce Era is based on ten years of consulting experience and academic study. The unique contribution of this book is the particular and careful emphasis on the understanding of human trading relationships as central to relationship marketing. Contemporary Relationship Marketing is explained as a business strategy within a management framework that integrates marketing, e-commerce, corporate communication, and knowledge management. A reconsideration of relationship marketing in the light of recent innovative thinking and the emerging new economy presents the other side of the coin - communication as the mode of inter-action, and relationships as the shared context for meaning-making. This book develops the management framework for responsive and responsible communicative interaction in an integrated corporate management system. The question of information & communication technology (ICT) as enabler and facilitator of Relationship Marketing is addressed, using a varied range of case studies to illustrate developments in principle, policy, and practice. This title is particularly relevant for students taking advanced undergraduate, MBA and MSc courses on relationship marketing, marketing management and service management.

The Secret Language of Business reveals the secrets of body language and nonverbal communication. Successful professionals need more than just good communication skills, you also need the ability to interpret the nonverbal signals that everyone displays. You’ll learn how to master and manipulate your own body language, read the body language of others, and influence people through your new skills and perception. No matter what business you’re in, this is a valuable guide to achieving more in life and business.