Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust (MP3)
There's no question that the Internet has changed the way we do business-especially when it comes to marketing. Consumer environments are short on trust and populated by consumers who are cynical, savvy, and informed. Though it's easier than ever to reach customers, it's less likely that they'll listen. Today, the most valuable online currency isn't the dollar, but trust itself. At the same time, social networks and personal connections have far more influence on consumers than your marketing messages ever will-unless your business knows how to harness them.
This guide is a great introduction to tests and test taking. It covers ability tests and personality questionnaires, giving a detailed insight into the world of psychometrics. It will help readers understand the main types of test, increase their test taking confidence, develop strategies, and explore their work style and personality.
You've heard it a million times: "The customer is always right." But let’s face it - sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations and includes simple, effective techniques that can help you meet even the most demanding customer needs.
Two of today's most popular crafts have been combined into one with this unique book. Rubber stamps and polymer clay are brought together to create fabulous, easy-to-make items for gift giving or to decorate the home.
A Passion for the Possible: A Guide to Realizing Your True Potential
Discover your own extraordinary gifts and live every day with passion Now you can explore and expand your own unique possibilities on all four levels of your being--the physical, psychological, symbolic, and spiritual--using the practical and creative tools in this remarkable guide. In her most deeply transforming book to date, Houston leads you on a profound journey of self-discovery and shows how you can courageously commit to experiencing your real potential.
