In a day and age where wireless digital communication devices are everywhere, the telephone remains a primary tool for cementing client relationships and establishing meaningful contact with the prospect. That’s why Selling to Anyone Over the Phone is a must-read for the marketer or salesperson. This is the one book that provides the understanding and know-how to successfully work the phone, get to the decision maker, and close the sale. Follow its advice, and you need never fear phone rejection again.
The 50th Anniversary Edition of the World’s Most Popular Annual General Medicine Book – Celebrated with a New Full-Color Design Your first place to turn for current developments that promise better patient care Written by clinicians renowned in their respective fields, CMDT offers the most current insight into symptoms, signs, epidemiology, and treatment for more than 1,000 diseases and disorders.
With the skills of a playwright, the vision of a producer, and the wisdom of an experienced teacher, David Rush offers a fresh and innovative guide to interpreting drama in A Student Guide to Play Analysis, the first undergraduate teaching tool to address postmodern drama in addition to classic and modern. Covering a wide gamut of texts and genres, this far-reaching and user-friendly volume is easily paired with most anthologies of plays and is accessible even to those without a literary background.
Key changes in this new edition include updated information regarding the enforcement of current laws, four new forms and the recent changes to California statutes regarding child and spousal support. While many of these changes have been federally mandated, California is taking an especially aggressive attitude in enacting and enforcing new legislation to protect its economy and its children. In addition, all blank forms are available in an easy-to-use, tear-out format.
The Edge of Physics: A Journey to Earth's Extremes to Unlock the Secrets of the Universe
A lucid but not oversimplified popular account of 21st-century cosmology. In the late 20th century, work by Einstein and quantum physicists seemed on the verge of explaining everything when confusion descended. Astronomers discovered that galaxies were moving too fast. Their stars and dust produced far too little gravity to accomplish this, so most matter in the universe is not only "dark," but it can't be the particles, atoms and molecules familiar to us because even invisible normal matter is fairly easy to detect.
