Professional Ethics and Etiquette, Second Edition

From coast to coast, employers search for the ideal employee. Skills and experience count, but most businesses are looking for something else, too: character. The kind of person you are matters to your employer.
One of the most important things you can do right now for your career is to develop the type of character that employers want. How responsible are you? Are you the kind of person others can count on? Have you developed good habits such as working hard, striving for excellence, and practicing professional etiquette? It’s never too early or too late to develop these qualities.

CONTENTS

Introduction

1 Gain Self-Knowledge
2 Recognize Your Values and Ethics
3 Become More Reliable and Responsible
4 Professional Excellence
5 Be Aggressively Nice
6 Be a Learner
7 Improve Your Time-Management, Goal-Setting, and Memory Skills
8 Maintain Balance to Succeed in the Workplace

Glossary
Bibliography
Index