Effective Business Speaking

Today's competitive workplace demands that people enter jobs with good basic communication and organizational skills -- but employers report that only 1 in 5 new employees are adequately prepared to do the job.The Basics Made Easy...in 20 Simple Steps!These four new titles help anyone master the skills essential for success on the job. Each book: -- Provides Quick & Easy instruction -- subjects are broken down into 20 easy-to-learn lessons-- Gives users lots of practice through compelling, interactive exercises-- Uses examples from everyday work life-- Shares hundreds of practical tips that can be immediately put to use