If you are a new manager, you know that stepping onto the management career ladder means added responsibilities, heavy workloads, new business challenges, and high expectations. These certainties, combined with little training or formal management education, can make for dramatic workplace pitfalls.
This essential go-to reference is designed for newly hired, first-time managers, or those promoted from within—as well as for experienced managers in search of a refresher on basic management skills—who want to prepare themselves to succeed in their current role and position themselves for future career growth. Florence Stone, a 30-year veteran of the American Management Association, shares realistic advice, skill-building techniques, and tools that can spell the difference between success and failure—from the basics of planning, budgeting, and tracking, to communication and listening skills, leadership, change management, and work-life balance issues.
Managers can learn to: * Boost confidence while lowering stress related to new duties. * Improve personal performance and job satisfaction. * Improve team productivity. * Demonstrate skills, abilities, and knowledge expected by upper level managers and executives. * Grow professionally.
Special interactive sections include self-assessment tests to measure knowledge and attitudes, checklists to ensure no action is left hanging, and stories of management blunders demonstrating that others have been down the same road. This is the complete one-stop resource for managers committed to succeed.