Writing and Speaking at Work

For undergraduate and graduate courses in Business Communication.

The practical advice needed to improve writing and speaking skills for the workplace.

Writing & Speaking at Work delivers practical insight and instruction to help students become effective communicators no matter where their careers may take them. Instead of detailing the various communications theories, this text focuses on the two critical communication needs of business people: writing and speaking.

The fifth edition features a new chapter on how to prepare executive summaries.