Contents PART 1 Anyone Can Write 9 Develop a Style 16 Add to your Word Armoury 25 Hackneyed Expressions 30 Write it Correctly 36 Write it Clearly 51 Spelling Made Easier 62 Mistakes People Make 75 Psychology in Business 90 Business Letter Technique 98 Letters that Sell 103 Routine Business Letters 113 Win that Job 118 Be Yourself 127 Formal Private Letters 133 Informal Private Letters 143 Forms of Address 156 PART 2 Examples of Letters 177