Essential Telephoning in English (Book + Audio)
|Published by: inesap (Karma: 445.34) on 10 February 2011 | Views: 1572|
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
British and International English
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|Tags: English, Audio, units, course, Essential, Telephoning, learners