Intermediate to advanced
With the expansion of global business and the Internet, communicating clearly in written English has become essential. The step-by-step approach in Send Me A Message allows students to develop a core set of expressions and techniques that they can use to communicate clearly and appropriately in a variety of formats.
Х A step-by-step process guides students from examining models to free writing activities
Х Expressions and Techniques include appropriate greetings and closings, basic formats of letters and e-mails, and how to maintain a professional tone
Х Frequently Asked Questions sections explain most of the common mistakes in written business communication
Х Business topics range from writing routine inquires, effective e-mail messages, responses to requests, disagreements, job-hunting, etc.
Х Appendices include sample letters and e-mails, abbreviations, a guide to punctuation, and capitalization rules
Х An individual Answer Key makes Send Me A Message ideal for classroom or self-study use