Everyday letters for busy people

This book includes a wide variety of sample letters you can use or adapt at a minute's notice, with: Business letters; Complaint letters; Community action letters; Job-search letters; Letters to government officials and agencies; Thank-you letters. This book also includes a new section on how to write concise, polite, and effective e-mails easier and faster than ever! It will help you to create the sharpest interview follow-up, the kindest thank you, the most heartfelt condolence, and the most effective complaint letter.