The Best We Can Be: Parents and Children Growing Together is a publication designed to provide support for life's most rewarding and challenging job: parenting. This resource demonstrates how parents can use everyday activities and materials for strengthening their relationships with their children, promoting their early learning and preparing them for success in school and in life. The sections are coordinated with the first 14 well-child checkups and provide age-appropriate advice for enriching the time spent with children to facilitate their development in all domains.

The publication is based on the premise that "little moments lead to big rewards," and each page ends with a "Big Rewards" section that gives parents the reasoning behind the suggested activities.

In addition, The Best We Can Be includes tips for keeping children safe and healthy, as well as strategies for dealing with the challenges that children's emerging skills can create for parents. Each section ends with a "prescription" for parents, inspired by the pediatric literacy program Reach Out and Read, which encourages them to support their children's language and literacy development through conversation and reading books together.

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
McGraw-Hill | 2000 | ISBN: 0071358064 | English | 448 pages | PDF | 90 pages | 1.36 MB
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
Six Sigma is a system for improving the quality of organizational processes. It was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE. GE CEO Jack Welch, has been preaching about and implementing the Six Sigma philosophy throughout GE, and credits the program with millions of dollars in annual cost savings and product quality improvements.

Gerhard Gschwandtner “The Psychology of Sales Success"
If you're a sales professional who wants to succeed, you can benefit from these familiar words: “Know thyself.” Even more important, you should also know your customers. The Psychology of Sales Success shares insights into three psychological dynamics driving the sales process: the salesperson, the salesperson's desire for success, and the customer. Featuring action steps as well as knowledge from leading psychologists, psychiatrists, business school professors, successful authors, and talented sales professionals, the book will help you to:
Develop a successful attitude, master the thinking habits of successful sales professionals, and harness their powers of concentration
Handle customer anger, procrastination, and rejection; deal with confrontations; and double their listening power in minutes
Lower their own anxieties and boost confidence, eliminate stress, and become more action oriented

 

Most learning on the job is informal. This book offers advice on how to support, nurture, and leverage informal learning and helps trainers to go beyond their typical classes and programs in order to widen and deepen heir reach. The author reminds us that we live in a new, radically different, constantly changing, and often distracting workplace. He guides us through the plethora of digital learning tools that workers are now accessing through their computers, PDAs, and cell phones.