The Way We're Working Isn't Working: The Four Forgotten Needs That Energize Great Performance (Audio)
A highly actionable blueprint for a better way of working and a more satisfying life The way we're working isn't working. More than 75 percent of employees around the world feel disengaged at work every day. We're in a new kind of energy crisis -- and this one is personal. The Way We're Working Isn't Working: The Four Forgotten Needs that Energize Great Performance makes a compelling case for a new kind of workplace, a better way of working and a more deeply satisfying way of life.
Hire With Your Head: Using Performance-Based Hiring to Build Great Teams
Updated with new case studies and more coverage of the impact and importance of the Internet in the hiring process, this indispensable guide has shown tens of thousands of managers and human resources professionals how to find the perfect candidate for any position. Lou Adler's Performance-based Hiring is more powerful than ever!
Award Winning Customer Service: 101 Ways to Guarantee Great Performance
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company’s reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed.
Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics
Praise for Praise for Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics "A highly accessible collection of essays on contemporary thinking in performance management. Readers will get excellent overviews on the Balanced Scorecard, strategy maps, incentives, management accounting, activity-based costing, customer lifetime value, and sustainable shareholder value creation."
Creating Drama with 4-7 Year Olds: Lesson Ideas to Integrate Drama into the Primary Curriculum
This practical book gives you all the ideas you need to make drama a regular and integral part of your school’s curriculum, offering detailed suggestions of drama work for ages 4 to 7. The teaching units are arranged around four strands: drama for literacy; drama and the whole curriculum; drama film, media, and ICT; and drama for performance.
