The Group Trainer's Handbook

A practical and instantly applicable guide to training in groups, regardless of size.

CONTENTS INCLUDE :

Introduction to the training process;

Setting objectives;

Developing a lesson plan;

Training methods;

Questions and responses;

Handling problem people;

Building rapport;

Using your voice;

Giving and receiving feedback;

Non-verbal communication;

Coping with stress;

Visual support;

The training environment;

Evaluating training;

Checklists