Nice Teams Finish Last: The Secret to Unleashing Your Team's Maximum PotentialDon't rock the boat. Don't make waves. Don't offend anyone. There's a palpable feeling that clouds many team meetings and keeps them from being productive: over-politeness. And while the conflict that naturally exists in most organizations hasn't gone away, it manifests itself in passive aggression, mediocrity, and a molasses-like inability to get anything done.