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The Manager's Phrase Book
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The Manager's Phrase BookThe Manager's Phrase Book

This book was designed with flexibility in mind. You can read it all the way through to get a general overview, or you can work on one particular situation or aspect of communication that you find the most challenging or relevant. For example, you may feel very  comfortable talking to an employee about a personal problem, but you may not feel as relaxed when doling out criticism. Use the in-depth Index at the back to help you find the topic that is most applicable to your situation...

 
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Tags: situation, relaxed, doling, problem, personal, Manager, Phrase
Hannah Garvey 05 - Halfway to Halfway
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Hannah Garvey 05 - Halfway to HalfwayHannah Garvey 05 - Halfway to Halfway

Hannah Garvey, the resident manager of Valhalla Springs, an exclusive retirement community, thought she had this love thing all sewn up. She's engaged to David Hendrickson, the hunky Kinderhook County sheriff, and thinks the future looks pretty rosy--until one of Sanity, Missouri's most esteemed citizens becomes the county's latest homicide victim.

Meanwhile, Delbert Bisbee and his gang of senior gumshoes are driving Hannah nuts, doling out advice, delving into an old missing-persons case and digging dirt where they don't belong. Literally. And no matter what they unearth, there's just no halfway about it…life has a funny way of happening when you're making other plans.
 
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Tags: Hannah, Garvey, Halfway, advice, doling