Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work

The essential guide for managers and professionals dealing with difficult workplace conversations
Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on.

The Complete Idiot's Guide(R) to Playing the Harmonica

In this book, you learn how to play the diatonic harmonica, which is by far the most commonly played harmonica in blues, rock, country, folk, and other popular styles of music. The book is put together pretty simply: We cover all the important topics, and we start with easy things and then move on to more difficult ones. It’s divided into four parts.

This small book introduces a single state of matter: a gas. Each page in the main section offers one or more colorful photographs and a brief line or two of large-print text. After a brief introduction to matter, the discussion moves on to the characteristics of gases and a few examples. The final pages, written in more difficult sentences, include a glossary, an introduction to the oxygen cycle, and a section of "Fun Facts."

Today show's Michele Borba's cures for difficult childhood behaviors In this down-to-earth guide, parenting expert Michele Borba offers advice for dealing with children's difficult behavior and hot button issues including biting, temper tantrums, cheating, bad friends, inappropriate clothing, sex, drugs, peer pressure, and much more. Written for parents of kids age 3-13, this book offers easy-to-implement advice for the most important challenges parents face with kids from toddlers to tweens.