The Smart Way to Study™
Covers the critical information you’ll need to know
to score higher on the A+ Exams!
Features more than 850 questions organized according to the Essentials,
IT Technician, Remote Support Technician, and Depot Technician exam
objectives so you can easily assess your knowledge of each topic.
Each question includes a detailed explanation of answers.
Use our innovative Quick-Check Answer System™ to quickly find answers as you work your way through the questions.
Both highly informative and entertaining, Multicultural Manners gives
readers the understanding they need, the perfect words to say, and the
correct behavior to use in a wide range of cross-cultural situations.
This incisive and award-winning guide to etiquette features completely
updated etiquette guidelines with special emphasis on post–September 11
culture clashes as well as a brand-new section that demystifies
unfamiliar cultures in the news. Norine Dresser identifies key
cross-cultural hot spots and suggests methods that foster respect for
diversity. Readers will discover the dos and don’ts of successful
business and social interaction, detailed tips on avoiding
embarrassment in a variety of social settings, amusing firsthand
accounts of cultural gaffes, a breakdown of customs, religions,
languages, and ethnicities for seventy different countries, and
appropriate etiquette for innumerable settings.
Get up to speed on all the topics and themes of the AP exam in a focused, step-by-step manner. Beginning with an exam overview and ways to get the most out of an AP English class, this book has you covered. With long- and short-range planning advice, detailed chapters that discuss the four main literary genres, and two full-length practice exams complete with detailed answer explanations and scoring guides, this book helps you perfect the skills you need to get your best possible score. As a bonus, two appendixes provide a full list of teacher-recommened titles to choose from for the open-ended essay, as well as a quick grammar review to address the fundamentals of superior essay writing.
One of the most widely used teaching theory books. Recommended for all TEFL/TESL teachers.
This third edition has been completely rewritten and updated to combine the best of traditional approaches with the latest developments in language teaching theory and methodology.
The Third Edition of this "classic" text incorporates a broader and more detailed analysis of issues relevant to language teachers. "The Practice of English Language Teaching" is full of practical suggestions and samples from actual teaching materials.