Why do people behave and think the way they do? What makes people choose certain products and services? How does consumption affect our everyday lives? Informed by psychological theory and supported by research, this book provides an overall understanding of consumer behaviour and underlying thought processes. Psychology is central to an effective understanding of consumer behaviour and this book shows how it can be used to explain why people choose certain products and services, and how this affects their behaviour and psychological well-being.
In the south of Scotland, residents get their chimneys vacuum-cleaned. But in the isolated villages in the very north of Scotland, the villagers rely on the services of the itinerant sweep, Pete Ray, and his old-fashioned brushes. Pete is always able to find work in the Scottish highlands, until one day when Police Constable Hamish Macbeth notices blood dripping onto the floor of a villager's fireplace, and a dead body stuffed inside the chimney.
Parents of children with autism know better than anyone else what educational and public services their child needs. They also know the deficiencies of the system and the frustrations encountered while trying to obtain such services. Constructive Campaigning for Autism Services is an essential guide to effective campaigning for appropriate services for children with autism, written by PACE (The Parents' Autism Campaign for Education).
Added by: math man | Karma: 198.35 | Black Hole | 8 May 2011
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Test Your Hotel and Catering English
This work aims to develop the vocabulary required by professionals and pre-service students. It contains clear test materials for around 500 key concepts and terms in the field of Hotel and Catering. The book is divided into eight chapters. Topics tested include hotel services, food and drink, management and financial services. The materials can be used as part of a language course for business professionals or for self-study. Each book contains an answer key and a word list.
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Counseling Gifted and Talented Children: A Guide for Teachers, Counselors, and Parents
There is a gap between the enormous need for counseling services and research about the counseling needs of gifted individuals, on the one hand, and the limited availability of such services and knowledge on the other. This book is designed to give counselors, classroom teachers, gifted education specialists, and parents an understanding of the academic and social-personal needs of gifted and talented students, awareness of ways that they themselves may help these children, and an introduction to the available guidance strategies and materials.