Award Winning Customer Service: 101 Ways to Guarantee Great Performance
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company’s reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed.
Take advantage of the appeal and power of Caldecott award literature to enhance elementary level learning. In these three volumes the author demonstrates how to use award-winning books as springboards to grasping science, social studies, and language arts concepts-and to expand student awareness and appreciation of illustration techniques. For each Caldecott title there is background information on the illustrations, curriculum connections, lesson plans, and support materials for teaching. The books include an array of individual and collaborative projects,...
AbleTrend: Identifying and Analyzing Market Trends for Trading Success
A worldwide leader in financial trading software shares one of its most successful systems In AbleTrend, Dr. John Wang discloses for the first time, the fundamental principles behind his bestselling and award-winning trading system, AbleTrend signals. Sophisticated in scope, yet written in a way that any trader can understand, this book skillfully presents the theory behind this award-winning system.
Climbing offers the entire climbing world: sport, trad, bouldering, walls, ice, alpine and mountains. In each issue we offer the richest stories on the vertical world you'll ever read, with award-winning photography. Climbing has earned its moniker as the journal of record for climbers worldwide.
The Enchanted Frog / Rosenella [Let's Pretend Series
Let's Pretend, created and directed by Nila Mack (1891-1953), was a long-run CBS radio series for children. Mack's Let's Pretend began March 24, 1934, running for two decades before the final show on October 23, 1954. Adaptations included classics and fairy tales.The series received numerous awards, including two Peabody Awards, a Women’s National Radio Committee Award and five Radio Daily Awards.In 1970 Telegeneral adapted these stories on vinyl records.
