Oxford Handbook of Commercial Correspondence: Workbook (Elt)

All the information and examples you need for writing business correspondence for class, the office or at home.

• Hundreds of models for your own writing: emails , letters, faxes , memos , reports ,CVs.
• Shows how to handle inquiries, payments, banking, insurance, personnel appointments and social correspondence.

Recommended for Business English exams such as LCCI English for Commerce and English for Business, BEC and CEIBT ; NVQs and Pitsman's English for Business Communications.